Envy Me Medi Spa

Kinisha Spencer (07.06.2017 22:01)
Extremely unimpressed with the services I received from this spa. I went in for a consultation for acne scarring and was told I needed to purchase a bunch of other services to help achieve better results. I did this and paid all services in advance in hopes to get the skin I've always desired but I ended up worse than when I came in! I took my own before and after pictures and it is absolutely devastating. I went to another spa for a second opinion and they advised me the services I was having done at envy me we NOT suitable for my skin complexion, that it can do more damage than good! I called Envy me twice and left messages asking for a call back and to discuss my concerns and my calls were never returned. I ended up calling a third time and was able to speak with someone at reception who admitted to me that my skin should have been examined a lot closer and that she would have offered me completely different services. At this point I did not trust this spa at all. Their staff are not consistent and have all given me different answers/recommendations. No one seemed to agree with the other or know where to start with me. I simply asked to refunded the money I had paid in advance for services I had NOT YET RECEIVED and they said NO! I didn't ask to be refunded for any services that were provided to me. I spent over $600.00 at this spa and they couldn't even refund me the $130 that was applied to my account as a credit. I do not recommend this spa at all. Worst customer service ever, and no attempts to resolve my matter by any of the staff.

Emma Notman (25.01.2017 05:37)
Lash Technician cannot take criticism in the least bit, as well as not very reliable. when i messaged her about it, she not only responded with hostility but lied to me as well. i understand mistakes happen, but you cannot forget about your client numerous times, and think they will come back again for service. overall it was a very unpleasant experience.

Alicia Sharp (21.01.2017 00:52)
Was very disappointed with the eyelash extensions service. The technician forgot about my appointment all together more than once, causing me to drive out of my way for nothing as she was not there and ignored a few of my messages asking to get touch ups done. Therefore, I went out and bought some false lashes for myself, as they seem to be much more reliable (and cheaper).

Nigel B (23.09.2016 16:46)
Get experience with professional, comfortable and hospitable staff. I got great value for my money, enjoyed my treatments and got the results I looked for. Check them out, one of the best in Barrie.

justkate Kate (02.08.2016 15:07)
This is the BEST SPA I have ever attended. I have been a spa manager and have extensive esthetic experience. High end services with down to earth highly efficient staff!!! A must try spa.

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