Inverness Hostel

liam fish (23.09.2017 13:01)
Best hostel I've ever been to

Mireia Q. (14.09.2017 11:00)
Nice place to sleep, the rooms are simple, clean and very confortable, the breakfast is always included and it takes place in a very big common kitchen where you can take whatecer you want with the condition lf washing your dishes and leave it clean, you can also cook there at any time. The owner is really nice and ready to provide and explain anything you would need.

Sushant Gaikwad (27.12.2016 13:20)
I read the reviews and cancelled my booking still feel ok to throw away £55 for my booking over fright of bed bugs and nasty roomies to ruin my trip. Thanks other travellers for the alarms!

Holo Gfx (25.12.2016 23:25)
Unfortunately some other guests stole my sandwiches from my section of the fridge. Otherwise, the place was fine, with parking for around 3 cars.

Oriol Duaso (07.09.2016 15:00)
We tried to cancel the hostel the same day due to a change of plans, the owner said that he would charge us (full price) so we decided to just go and make the moneys worth. The hostel was nice, clean and the manager (Deborah) was pleasant and friendly to us. We were told that we would be saying in the ´Hobbit Room´ outside, at first this sounded cool and we were excited for a different experience to usual hostels.
However, I can honestly say we had one of the worst nights of staying in hostels/hotels, and for that reason I would never recommend that anybody would choose to stay in this room. Due to the lack of contact from the manager on asking for the refund, I would recommend avoiding this hostel completely.
The beds in the Hobbit Room are made from plastic, so uncomfortable, definitely not worth 17 pounds a night each. We were awoken at 12am by an invasion of small beetles and bugs, we thought that they were harmless at first but the German man who was sharing the room was covered in bites and he had to leave the room and go sleep on the sofa in the living room. Crazy.
We did not sleep for even half an hour, and when we woke up we told Deborah of our experience and she apologised and said "it has never happened before", but looking at the reviews it really seemed like it had.
We contacted the owner again twice afterwards to ask for a refund but he never even had the decency to contact us or give us an apology.
The worst customer service, which is a shame because it has potential to be a great hostel.

We will definitely not be returning and I would advise anyone to think twice about spending this amount of money here.

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